Frequently Asked Questions

 

Who we are:

Our website address is: https://VirtualStrategyMakers.com.

Scheduling a call to help you is easy…

https://calendly.com/teamatmyspeakerhelp/15min?month=2020-08

 

Things you need to know:

 

Appointment Cancellation

We appreciate your support by making your cancellation prior to 24 hours of your session. Notification when you are unable to attend a scheduled appointment, helps not only the session leader but your progress. With the type and specialization of your particular service, as well as the current heavily booked schedule it may be difficult to reschedule.

Of course, unexpected events or sudden illnesses do occur. In this event, no penalty will be levied. When numerous missed appointments or same day cancellations become a habit, the session will not be able to be made up. You may be also charged the value of the missed session. It will be the discretion of V.S. M. staff to work with you to resolve the difficulties and it may be wise to put your work on hold until a better time.

Frequent Absences

Please understand that there is a time commitment and work requirement. When you decide to undertake this process Before committing to a time-lined program, be sure you have the availability to meet the program’s demands. If you need to place your work on hold, please just ask. When this is done with a bit of planning, everyone can benefit. Just remember that the program must be completed within a year from the start date or it does expire.

Refunds

Program fees are non-refundable. Sometimes it may be better to place your work on hold, please contact VSM to make sure your request is documented. When this is done with a bit of planning, everyone can benefit. Our services are delivered through ZOOM, the VSM tele-work program. Other media can be used as well- contact us to arrange a special platform. Just remember that the program must be completed within a year from the start date or it does expire.